XPS M1530
XPS M1530

 

So I got a new laptop last week. I originally purchased it on the 31st of December…and it took over a month to get. Pissed is not even the word to describe how I felt when I checked and they told me there was a delay.

But enough about past things, I want to explain how disappointing this laptop is to an average technically non-savvy user…

I originally bought this computer because the reviews were so impressive. But once I got it (finally), I didn’t know what to do with it. I mean, it was pretty, and I set up my fingerprints and installed all the updates and yadda yadda yadda. But once that was done, what was I going to DO with it?

I installed my Norton 360, which I purchased from Dell back in November or so. It worked fine, and once I got my Sounblaster X-Fi Card and wireless bundle, I put the CD in…and nothing happened. It wouldn’t even show up on My Computer. In fact, my CD drive was missing in its entirety. So what next? I had to call customer care. ON THE SECOND DAY, I had to call for tech support. What kind of BS is that?

So I ended up allowing remote access while I went to look at beds (whole different post). Eventually I found out that the Norton 360 did something blah blah blah and fucked up my computer. And they fixed it.

Now what I’d like to know is…why can’t Dell sell me products that are compatible with each other? Lord knows I buy enough stuff from them. You’d think since they are working with my system when they sell these things to me, they would notice that, “oh shit, this wouldn’t work with what she has!” Fucking idiots!

Also, I don’t know whether it’s just me, but the computer looks like it’s going to break in 6.3 seconds. The camera does not look like its well protected behind the flimsy board and the back looks like it’s supposed to be connected…but no one told manufacturing that. 

Why do I keep going back to them? The same reason why Microsoft is still doing so well. The cost of switching is too high. Plus, I have credit with Dell. Because $2,000 and some change does not grow on trees. And that’s how much I spent on this thing.

 

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